Knowledge Innovation

Unbound Spiral: Relationship KM

March 25, 2003 11:24 PM

John McDowall in Fast Takes takes a view that the emerging KM focus will be on the relationships between the creators and consumers of the information.

The key change that structured data/metadata and hence relationship mapping brings to knowledge management is that it makes it easier to connect the loosely coupled relationships between producers and consumers. I believe the value of information (and hence knowledge) has a very direct trust relationship between who produces it and who consumes it. Blogs magnify this trust effect - if a trusted node publishes a piece and it is then picked up by several other blogs and discussed the "knowledge trust metric" is increased. In a recent posting by Jon Udell Degrees of Freedom he quotes Sam Ruby "Its just data" - yes but the relationships the data has enhances its value (either making it more or less true).