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COP's Communities of Practice Archives

October 24, 2002

My Experiment

This is my second posting to my moveable type weblog. I'm going to cut and past from my Radio Userland site and see what happens with content. Have to get a few pages filling and a few posts to really see what is happening. This post was from yesterday... Just looked at the preview. It is not picking up the url links... http://radio.weblogs.com/0114925/

The following post reflects why I too think there are great possiblities for KM Blogs..

Making group-forming ridiculously easy.

Weblogs have a potential for group-forming like no other medium. However I'm convinced that much of it to this day remains untapped. I'd like to explain an idea that I have been bouncing around for a while. It might well be a reformulation of what others have said previously. I believe that implementing this properly would give a nice boost to the blogosphere's social aggregation capability.

Basically the goal is to push the threshold for group creation to an unprecedented low. I think Reed's Law should be refined to state:

The value of a group-forming network increases exponentially with the number of people in the network, and in inverse proportion to the effort required to start a group.

Here's a sample motivating scenario. Not long ago I wrote an item on professions in the blogosphere. The post caught the interest of other bloggers. A few replies came here and there. If you search diligently enough you'll find them, but it's not easy. Presumably, those who have taken part in the discussion would like to hear about it if the topic comes up again, but currently this will only happen by chance. This kind of situation is very common.

[Charles Nadeau: Knowledge management]

Doug Engelbart

<A href="http://radio.weblogs.com/0110772/2002/10/24.html#a500">Doug Engelbart on improving collective IQ</A>.
<P>I don't think I have read as eloquent an explanation of what collaborative intelligence augmentation is and why it matters as <A href="http://www.bootstrap.org/engelbart/index.jsp">Douglas Engelbart</A>'s World Library Summit keynote speech <A href="http://www.fleabyte.org/eic-11.html">Improving our ability to improve: A call for investment in a new future</A>. Here are just a few quotes - but I think it's well worth attentively reading every word of the text. And taking time to think about it.</P>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<P><FONT color=darkblue>...the investment in C&nbsp;activities is typically pre-competitive.&nbsp; It is investment that can be shared even among competitors in an industry because it is, essentially, investment in creating a better playing field. [...]</FONT></P>
<P><FONT color=darkblue>At the C level we are trying to understand how improvement really happens, so that we can improve our ability to improve.&nbsp; This means having different groups exploring different paths to the same goal.&nbsp; As they explore, they constantly exchange information about what they are learning.&nbsp; The goal is to maximize overall progress by exchanging important information as the different groups proceed.&nbsp; What this means, in practice, is that the dialog between the people working toward pursuit of the goal is often just as important as the end result of the research.&nbsp; Often, it is what the team learns in the course of the exploration that ultimately opens up breakthrough results. [...]

Continue reading "Doug Engelbart" »

October 28, 2002

Cultivating Communities of Practice

Just received "Cultivating Communites of Practice" by Wenger, McDermott and Snyder. You can also contact them at CPSQUARE and link to the book which has favorable reivew at Amazon.

Look forward to adding my book review notes.

BK Culitvating Communities of Practice

November 11, 2002

Collaborative Communities

Participating in online communities is not only growing easier, the results more positive. Kuro5hin is also more than a weblog. It's been around for awhile and yet today I ended up giving it much closer attention as I considered voting on an MLP posting on the Nickel Exchange, was asked for other help with editing, etc.

Various links took me to SCOOP and you learn quickly about the collaborative media application behind Kuro5hin and other communities.

My journey started today looking for methods improve my MT posting and reporting options. I've had in mind the opportunity for a MT based community. Clearly plausible yet not self-organizing. When one compares Smart Mobs with Kuro5hin it becomes clear how obvious this is. I will be looking at Scoop further.

Kuro5hin.org is a community of people who like to think. This is a site for people who want to discuss the world they live in. It's a site for people who are on the ground in the modern world, and who sometimes look around and wonder what they have wrought.

Scoop empowers participants to play a role in the newsmaking. This is not the only application however. My searching located Eric Hanson andShouldExist around ideas;as an idea exchange. Check out their description Eric's list also proved to me how sharing can close and create new links... Some we don't even know. While looking at his "people" section I found myself linked back to Seb's Open Resesearch. who has a great blog going on knowledge sharing, communities and innovation.

Note:"ShouldExist.org is a non-profit website, founded on the belief that individuals are more successful when we work together through open standards, modularity and decentralized control." His project list also includes others. Check it out.

Part of my interest in the first place was driven by the question posed to me. Should the NICKEL EXCHANGE story be posted? I'm going to watch over the next couple of days. We will be revisiting "Nickel Exchange" for I still believe the next frontier is in solving highly decentralised P2P transactions. Frankly... the nickel exchange looks premature, needs consumer friendly content, and a little more to give it legitimacy. I didn't yet try to see if it works.

Then today Movielink launched. This is the site offered by the movie moguls to provide downloadable movies to American broadband connections. Incredibly slow to appear, you would almost think the site is down. Obviously checking out my system for compatibility. I'm waiting for it to be cracked, then Kazaa movies etc might take on a whole new meaning.

Posted by henshall at 09:22 PM

December 8, 2002

COP's

How to make a CoP fly? - 06 Dec 2002

The article by Diane Le Moult provides a collection of ideas developed within Siemens in order to "make a CoP fly". Bullet point style provdes a useful set of action items followed with ten trick to help with managing your COP.

Noted via Seb's Open Research

May 4, 2003

Communities and Discovery

I'm wondering if Conversational Blogging will merge into a new thread around the impact of using emerging blogging tools, for accelerating innovation, and trust across communities.  Check out Collective Intelligence and Community Inelligence

George Por blogs on: Knowledge <- Intelligence <- Wisdom writing about complexity and urgency is clearly seeing the tools take a new direction and the shift in values summing it up by closing: "Exploring and embodying together these questions is the highest adventure I can think of for the rest of my life's work."

In a separate posting on a related blog, Erik identifies three ways in a recent posting Value-Creation by Communities of Practice to introduce diversity in innovation communities

  • geographical diversity (e.g. The Asia Office with The European Office)
  • social diversity (e.g. bringing sales people into a business development community)
  • organizational diversity (e.g. bringng customers into the innovation community)

I think there is another that represents little danger for the organization with enormous upside. 

Consider "Remarkable People". They tend to look at the world through different lenses often spanning disciplines.  Sometimes the counter-intuitive question, the fresh perspectives from people not immersed in the culture and beliefs of the organization is often extremely enriching - leading to breakthroughs.

Conversations that develop around around critical uncertainties (certain/important - just do it / uncertain/unimportant - why contemplate it) at the intersection of importance and uncertainty, tend to be more interesting and lead to more new perspectives.  Don't you think?

May 5, 2003

Jazz-Blogging

Abe Burmeister recently comments:  "I think the key is to look at the blog *as a path towards a better designed conversation space*, not as the conversation space itself. I just don't see conversation flourishing to its full potential in the highly owned and branded environment of the blog."

To which I agree! He draws the metaphor of the blog as a home a home for thoughts, invites, the occasional dinner party etc. And yes for the replacement for the personal page. Well I'd sort of like to go out tonight!

Ton Zijlstra writes on the Tipping Point. He also looking for a meme to seed. Let me suggest "Blog Coops" or "Blogops" or perhaps as you will see below "Jazz-Blogging" 

It also reminded me of a  Dave Winer post i saw today contrasting a Barlow point of view with "These are utilitarian things, they simply facilitate a higher level of communication." Maybe but we have to be "collectively involved" and engaged for them to really matter. 

From my perspective most blogging today seems highly personal, the number of public community or cooperative blogs very limited. Of those personal blogs I see two kinds.  First the blog done for primarily for intellectual interest, and second the blog that is part of an economic engine. While I see examples where coding solutions and new memes spread rapidly what clients want when it comes to thought-leaders is a safe place to engage.  So blogs aren't just thinking tools or communicating tools, they are also learning tools.  It just how we apply them and how we create access.  For them to really work some new business models must emerge around them. 

Earlier today I posted on Lifecast.  One of its secrets was the "club", the limited role the safe environment.  So if we want a trusted blogging engine we should assemble a few pieces and test it.    

Here's some quick notes of what I'd like to work towards trying out. 

  • Personal blogs (perhaps a category eg Collective Intelligence).  Each contributor posts two or three times per week. 
  • Fed to a private aggregated community blog I think the max number is about 15.  A subscription - invite only community of approximately 150. 
  • Defined by some key themes.  This extended think tank harnesses the nature of the jazz club.  Clearly the group plays in real-time.
  • Members can comment and become private blogger too if they desire although it won't be necessary.  There's also a message area and capability to share profiles round the group. 
  • It has a profile component too. The social capital exchanged is probably as important as the intellectual stimulation and the technology participation. 
  • Individual blogger still get the benefit of promoting their external self. Blogging externally they can enables new meme and connection to be fed into the blogop (for blog cooperative)

What are the benefits.  Safe access to thought leaders.  Top executives daily news feed, are part of conversation.  The conversation will connect and introduce them to others.  Their views and the views of others stays within the community.  We will meet as a community 3 or 4 times in the year.  There will be a core underlying research program. 

The tools are right there in front of us.  Who has examples of where it is being done already? Always On doesn't cut it as an example. 

Why will they buy?  The same reason the brand manager wants a 24/7 focus group at their fingertip.  Here's the chance to run some ideas, lines of inquiry, test uncertainties, in real-time...... beta testing.  Nothing like having 150 experts at your fingertips.  More importantly the trust and reciprocity that is established means everyone benefits.

Similarly, for key contributors -- their efforts will be sponsored!

Summary: 

"Jazz-Blogging" as a possible meme for colective collaborative intelligent blogging.  What clients want when it comes to thought-leaders is a safe place to engage.  My individual blogs are not safe or maybe too public.  We need to create safe access environments. Probably as part of a collaborative blogging environment. Perhaps then it more like an extended dinner party in the Hamptons.

 

May 9, 2003

Trust requires transparency

To find Jim McGees post on Trust Security and OD after writing on LinkedIn today seemed appropriate particularly as LinkedIn is a closed system. 

"Humans gain trust by interacting and "getting to know" people. Transparent technologies that make it easy to see what people and companies are up to (in a sense the opposite of firewalls) are what help me trust. I like Reagan's saying: "trust, but verify". It implies that trust requires means for openness, not firewalls and secretiveness." SATN.org: David Reed,

Somehow I think bloggers are opening up perhaps just so we can get to know someone and make some new connections.  Having a degree of broken or incomplete connections is probably ok.  That's exploratory.  We also desire collaboration, that's in smaller groups. 

Jim uses a chart reproduced below created by Bob Keidel of whom I'm not familiar and writes:

Typically we tend to think only in terms of the tradeoff between control and autonomy. His, richer, model introduces a third point of cooperation and suggests that organization design problems can be treated as looking for a spot somewhere inside the triangle instead of somewhere along one of its edges. The trend has been northward towards more recognition of cooperation and, hopefully, away from stale debates about control or autonomy

I'd gone off triangles..... and would like to see the tittles changed to reflect the knowledge organization.  Replace Control, Cooperation and Autonomy with Leadership, Learning and Leverage and we may conclude that innovation and communities of practice go together.  They work when there's the context and discipline to ask better questions.  Which for me is a balance and mixing it up between leadership and frontline understanding - leverage!

 

June 3, 2003

Radical Innovation & COP's

Congratulations George on your paper "Radical Innovation with Communities of Practice" being circulated by the Knowledge Board

"It is that shift in the basis of value creation, what propelled communities of practice (CPs) in the limelight as collective players with largely untapped potential for radical innovation."  

The topic had us chatting in France.  If you've not seen it download and join the conversation. 


June 18, 2003

Collaborative Spaces - Transforming Innovation Capital

How might the growing interest in linking digital identity, blogging wiki's, RSS feeds etc evolve?  How might the emergent functionalities in these tools benefit our evolution and daily experiences. How will they combine and spiral to augment our collective intelligence? How will they reframe the KM knowledge innovation paradigm? For most companies it's happening more rapidly than they think. 

There's a saying "the future is here  - it is just unevenly distributed" (William Gibson). This couldn't be more true when we start to apply it to emerging lightweight knowledge innovation tools and combine it with what we know about mobility, decentralization, hyperconnectivity, online identity etc. 

Yet using the metaphor "standing in the future" we almost inevitably find ourselves reframing the space we compete in today. 

I facilitated the chart below about three weeks ago before going somewhat silent (at least on my blog) when exploring early ideas for transforming a "systems integration business" into an innovation engine.  As the tools paradigm developed we kept spiraling back to the benefits. Each iteration breaking a new frontier, each new technology providing new functionality.   

It's a WIP (work-in-progress) and making the point that all these technologies are already available they are not just effectively connected yet.  For the most part it will be bloggers reading this.  Some have the curiosity to ask:  Is corporate blogging just noise or part of a greater shift.  What about wiki's and the broader aspects of augmented social networks? Etc. 

For my part I've seen no clear model of where corporate blogging is heading.  Yet I firmly believe that blogs are part of the emerging value creation spiral.  The recent wave on posting on wiki's, forums, corporate blogs reaffirm this interest.  Similarly thoughts keep emerging about creativity and innovaton. The underlying thread is a move from systemic innovation to transformative innovation (about which I will define separately).

A few years ago Tom Stewart wrote "Intellectual Capital" and more recently followed it up with "The Wealth of Knowledge".  I'd suggest if we really think about the chart above -- IC /KC merely set us on a pathway.  The (not new) idea of "Collective Intelligence" is just now beginning to reframe how we think about capital and the types of organizations.  We now know that organizations will increasingly compete through their collaborative networks. While it's not just asking better questions -- it's the capability to capture and harness the hidden ones.  More peer driven, more decentralized; almost certainly. 

It's transforming innovation capital (lets not get hung up on definitions of Capital here) simply because what we are now after is hidden.  It is primarily social and these new tools are helping us to uncover the wealth that was always there, always undisclosed, tacit unless tapped, and too infrequently accessed.  Even a small start would include employee who's thoughts or interests you never before knew, to teams doing collaborative manual building, and spontaneous connections enabled through who we know in trusted networks. 

This is nothing less than the beginning for framing tools and an evolutionary path to a  radical shift in the collective intelligence of teams, communities of practice and organizations.

There could be much more to this post.  A little encouragement and a few questions and I might just get back into writing again. 

A little over a week ago I had the pleasure of listening to Doug Engelbart at the Planetworks conference.  Doug's summed up his life's work for the conference: "As much as possible boost mankinds collective capability for coping with complex urgent problems." 

As he developed his view of the world I realized there were similarities to the chart above  -- originally tracing to conversations I'm in with George Por which started and were furthered in France a few weeks ago.  In Doug's chart the frontier (cloud in mine) is constantly changing.  His concepts which I'm still discovering include... The "Hyperscope", "NIC's" - network improvement communities and "DKR's - dynamic knowledge repositories.  They fit easily within the above. 

One word of caution.  This is a somewhat generic chart.  Organizations wanting to explore this space must develop their own pathways augmenting their current competences and enhancing the culture of their organization.  Then having the "foresight" to take this forward begins with a few small bets or prototypes and a few committed individuals.  The key to motivating individuals to participate is creating the clear need for change and building the excitement for what the future might bring. 

December 1, 2003

KM in Pharma R&D Conference

I'm participating in my first Metalayer online conference this week Dec 1-5. The platform shows lots of promise for this type of application. The topic is Knowledge Managment in Pharma R&D. I'll be speaking on blogs and social networks. Barry Hardy has also launched his new blog "The Ferryman" concurrently with the launch. I hope his posts become a river!

Starting 1st December 2003
Knowledge Management (KM) in Pharma R&D is an international conference to be held on the Internet which brings together researchers to discuss the applications of Knowledge Management methods to Pharma R&D. The program covers:

* analysing investment issues in KM projects in the pharmaceutical industry, new ROI measures analysed including EVA,
* remote team management and co-ordination
* social sciences: how do you understand how people behave? How do you change or react most effectively to that behaviour?
* understanding management and how implementation of KM can practically enhance productivity
* community management and monitoring
* intelligent search agents and expertise location
* establishing and supporting networks of scientists
* enabling effective clinical feedback to early-stage R&D teams
* intellectual capital approaches and business agility
* use of electronic notebooks and management of R&D data
* enhancing communication via blogging and augmented social networks

In addition to talks from BMS, Pfizer, Aventis, UNIC, 3rd Millennium, Rescentris, CambridgeSoft, Partners HealthCare and Leif Edvinsson, we will be interactively exploring blogging and wikis with Stuart Henshall, conducting a workshop on investment analysis with Kevin Cookman and trying out new social software including metalayer's collaboration tools. [The Ferryman]

December 3, 2003

Actionable Sense

There is a little trepidation when a troupe starts exploring whether it can really collaborate and how it can make money. I was serious about both conversational blogging and jazz communities. I reread and reread new posts from overnight, spent time Skyping with Ton and Dina and then resorting to the phone with Ross Mayfield. In the meantime I've sent out yet more messages spoke to Gary this morning and it continues.

Ross Mayfield made the emerging Actionable Sense Troupe a very generous offer yesterday to aid in community building by offering a SocialText workspace get things started. Having read many thoughtful posts I'm going to start inviting those in that have said they want to participate later today. We will be starting with a blank sheet and that will presents some challenges. I think we all understand the difficulty and the desire not to waste effort. Time is money..

We need to articulate a process, but it has to be a process that scratches some itch sufficiently that someone will give us their itch to scratch, and thus I think we should begin our sweep-out radar project pitch by identifying who it is we need to ask who might have such an itch and back that offer with a budget and a deadline, Gary

My own thinking on this at the moment is that the money will come from the consulting work that is generated by the community, not from access to the community itself. John

The business model is the direct concern, and as Gary says needs to be underpinned by an identifiable need and itch to make it stick. Ton

Currently I think very much along the lines John, does where hiring one independent actually means hiring the community and thus money will flow from the individual consulting jobs to the community. In recent e-mail conversations with Lilia Efimova and Martin Roell I formulated it that it would be like having part-time colleagues, i.e. on certain topics with certain clients, the community gelling around specific themes and points in time. Ton

We all make decisions (often subconsciously) about what to blog and what not to blog. For many people (myself included) the most potent area of such decisions is around our relationship to our employer (or clients for the self-employed) Julian

Where to begin?
Let's take this discussion into the SocialText workspace. Let's build our thoughts together rather than independently. I jotted down the following based on the comments above. However, realize it is better all stared in the Workspace.

  • The first is formalizing the reference points in a little more detail. These are the strong and weaker ties we carry within the blogosphere. (We have others, however I'm limiting my definition for now to other bloggers I know personally - have ties to etc.). My reference begins with "MAKING ACTIONABLE SENSE OF BLOGGING". It provides a useful preliminary context from my perspective. Independently we can sell leveraging our bloggiing networks however independents seldom manage to achieve the same dollars that the "structured organization" manages for providing less.

  • The second opportunity is to go beyond the listing stage and actually collaborate on resources that enable the collaborators to increase dollars. For Example, separately I'd bet many in this group have both selling materials and presentation components for a "One Day Course on Blogging". Similarly presentations to industry groups etc. Together collaboratively we can create better materials and save time. That provides an edge that many of us currently don't have. The customer pays for results. Large investments in development are hard to recoup individually. Each individual will customize with their own stories and with those of the collective.

  • Taking it to the next level would move us beyond a best practices collaboratory to creating a networked brand. The brand would help us achieve a price premium for the collective capability and reduce risk for others engaging us on a large collective project. An example would be a more complex multi-client that is facilitated by a core group and had commitments from both industry leaders and topic experts. I can imagine a couple of examples in the blogging social software space that would combine research, best practices and planning for the "future". We have to think through our target companies. We might be surprised by what we turn up when the proposition is ready to sell. This might also form a "collective intelligence" at your fingertips type capability. (And that was where my membership type model suggestion was coming from). Such a service might be a GLOBAL "tec chair" type approach which demonstrates a successful business model in this regard.

    Actually to get anywhere we have to start with an exploratory form of one above making some specific commitments in terms of both time, expected rewards and what we are each prepared to commit to. We also need those quick ideas on "ITCH" and "TARGETS". The key consumable is "time". Forming, storming and norming still have to take place.

    I'm taking Ross up on his suggestion and activating the "Actionable Sense" Network (working name for now). If you haven't already and are interested e-mail me. It will prove to be a more effective environment for developing this thread further.


  • January 21, 2004

    The "Online" Distinction

    I'm participating in the current Muckabout. It's going to be a wonderful face to face meeting in early February. Right now the online ramp-up has begun and registration captured wonderful people and kicked off a set great questions there.

    This is a question that just grabbed me tonight.

    "is there a disruptive innovation in "collaborative work/learning/action" in process yet or are we still warming up?"

    Just made me want to ask. Are "online communities" a relevant distinction in the world going forward?

    Online (to me) now means that it is separate from my buddy list, apart from my social networking services, unlikely to connect in real-time and / or involve a voice conversation and for the most part we can forget the flip charts. It often means large lists of brilliant contributions to run though and contributions made in the environment are semi-lost to my personal search engine when my memory fails. It's also a separate destination I must go to.

    By contrast my "always on" buddy lists with their "presence" connect in much more interesting ways. My blog and trackbacks potentially link to others and my newsreader can aggregate all this stuff!

    Is it the tools, is it the time, or is it just me? One thing is certain my online community participation has gone down since I began blogging.


    The above is pretty much as I posted it in the Muckabout forum. I'm adding this little postscript here as it tells an additional story.

    I shared my post with an online buddy, there was no-chat active in the forum. Just wanted to test my thought and check clarity. In a live facilitated session it would be the equivalent of a mini-paired discussion before sharing to the group. In closed online conferences where you don't know everyone you learn caution. I'm intrigued by the fact that as I write this and post --- the more "open" blog world lets me post with less reservation. That's probably because they are in the context of all my posts, rather than an initial or early post on a forum. Here I actually know some of my readers.

    Finally, I'm not being more explicit about the Muckabout right now as "blogging" it has never been discussed and I sense it is "community" work product. Thus I share my little piece.

    January 22, 2004

    Collaboration Spaces

    Robin Good is fired up after a visit to the US on next generation collaboration software. It's a real contrast with how I feel about subjecting myself to Web-crossing which despite upgrades hasn't changed much in years. It's this quote from Robin that got me going today.


    Allow me to extend my desktop to yours. My voice to your ear. My word document to your skilled editing hand. Extend what I already have, know and like. The name of the game is "hide" yourself. Be inobtrusive. Easy. Do not intrude. Be quite, gentle, on the side. Let me call you and fire up the colaboration facilities I need without needing to dress up for a ceremony when only neighbours are coming (meaning, stay-away from elaborate setups that offer you everything and more, like classical conferencing tools do trying to make available every and each possible function desired).

    Carry over from real life what works so well for us, and make it secure, reliable, robust...and fun.
    Robin Good

    I like the personal nature of his words and emphasis on letting me share. I too don't want programs that are invasive rather they must be natural. Be an extension, let us easily dock, and live a set of events together. Don't force me to turn off the music, rather share that connection as well. Let them know my phone is ringing via our always on connection, help me pace that collaboration like the open space in an office. Encourage my use of dual monitors so we can share while we work visible and invisible at the same time. Enable brains to work together, don't allow lapses or formalise the structure so formality dumbs down sponteneity. Make it more than one to one.

    So back to my current participation in an online Muckabout. I like what is happening there. The early signs are encouraging. I just think today that "forums" like this should be obsolete. Many never adopted them, and only a few have thrived in them. I've simply never grown to love them. I've had some good experiences in them, and also learned some lessons. I presume that Forums and Online Communities sort of go together at least the practice thereof. I'm not certain that will be true in five years time.

    Today my forum format gripes are a little different. I'm much more blog - wiki centric than I was a year ago. I need new information in my aggregator. I expect better profiles etc. I'm used to back-channel chat and even having "working-on" Skype conversations. So signing up for a conference with an online forum feels a little backward for gathering introductions and getting topics going.

    I know I shouldn't expect blog centric enthusiam, or IM adoption. A part of my gripe traces to remembering the new url (and having to sign in each time) using web-crossing again, and dealing with forums that are nowhere near as easy as a newsreader to read. Forget about the fun new introductions that could be made. There are no guest books, no Ryze like pages to quickly make aquaintances. No social network that says who already knows who etc. I may be able to sort the posts by author however that function isn't traceable to the list of members. It doesn't dock with linked in or any other program I've made an investment in. So, for the most part why invest time in building a profile there? I predict most won't. They reside elsewhere and it will be over in a matter of weeks. Yes there are a few phone numbers now listed but who wants to be called? I thought about adding Skype and other IM connections yet I know there will be resistance. There is no way currently for this new "conference" circle of connections to gain special access to me for a few weeks without effort despite the fact that is part of what I signed up for. (Others may not want that of course!)

    Robin's quote doubled my frustration as I've been editing scenario documents and it is easy to get problems with version control. We are not using Groove, while Wiki's and blogs are foreign. We aren't connected by IM (for the most part this team doesn't use it) and so I'm using the phone and can't even point to parts of the document I'm suggesting needs changes. I could use Glance maybe next time. This group is important to me and yet pushing forward in one area may require lagging in others. I'm already pushing the boundaries so I am just understanding their work practices and product first. Then the opportunity for a broader conversation may arise.

    I should really draw a conclusion. Another day for I think the Muck may just begin to address the future of collaboration technologies.

    About COP's Communities of Practice

    This page contains an archive of all entries posted to Unbound Spiral in the COP's Communities of Practice category. They are listed from oldest to newest.

    Conversational Blogging is the previous category.

    Digital Identity is the next category.

    Many more can be found on the main index page or by looking through the archives.

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