Dear Jaxtr,
Because I read Gigaom and follow VoIP I just learned that you Jaxtr breached my privacy. You added me to the new beta Cafe Jaxtr without my permission. Even exposing my real name and showing me on other peoples contact pages as I tried to click and understand what you were trying to do. What does that mean? It means I clicked on topics people are talking about and then on individuals. Now they think I am interested in talking to them. Not a chance.
I have removed your Facebook App. I have changed my privacy setting so I do not appear. It is not clear to me how I delete the account all together. Guess what no button to delete and cancel the account. This is common practice other places.
Oh I forgot the proof points. Here they are. My page and the default setting for Cafe Jaxtr. Nobody ever called me on Jaxtr anyways. Even after I left it up on Facebook almost since the day I joined. No more.
You breached my trust. I hope others hold you up as an example. Cafe Jaxtr should be off by default!
Please close my account. http://www.jaxtr.com/stuart.
Thank you,
Stuart Henshall
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{ 3 comments… read them below or add one }
I received the following from Jaxtr support.
Stacy Martin
to Stuart Henshall,
date Tue, Feb 26, 2008 at 6:36 PM
subject jaxtr
Hi Stuart,
I came across your blog article on jaxtr today. Sorry to read you were not happy to be included in the recent beta release of café jaxtr. But we certainly appreciate your taking the time to provide your feedback, which I’ll be sure to pass onto our product and management teams.
I also wanted to let you know I’ve taken care of removing your account as you noted on your blog. Cancelation instructions are readily found on the “support” section of our site, or by searching for the words “cancel” or “delete” there, but I’m happy to assist. If you change your mind in this regard, please feel free to contact me directly.
If there’s anything else I can, please let me know.
Regards,
Stacy Martin
Jaxtr Customer Support Manager
Jaxtr
We are not the exprimental test bed for U.
Add/Deleting are basic things even a collage student know’s
how can jaxtr forget to put that function . soon they have some compitetors coming , may be they….
jaxtr user
Thanks for the heads up on this, Stuart. Similarly annoying, the new Firefox upgrade just auto-installed a Yahoo toolbar without asking me…I HATE that. I sent them a nastygram asking if they hadn’t learned from Facebook Beacon that this kind of stuff is a no-no, and users want the respect of deciding for themselves rather than being hijacked and ‘opt-out’ focused, searching for the ‘remove me’ button and taking step by step uninstalls…argh.