December 18, 2007
I just read about the Blog Council via Jeff Jarvis. Bit late to chime in too and say this is a yesterday’s idea (Alec said that and I read more here, here, and here with great comments.) I conclude organizations must empower customers to craft how the relationship will evolve. See the BBC. The Blog [...]
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October 18, 2007
There is new meaning in Dell Hell. Now its a note: Hi Tom, See this blog post…. Love Michael. Jeff Jarvis reports on the end of Dell Hell (video) and how they have come full circle. The para below is the most interesting to me. Dell Learns to Listen “These conversations are going to occur [...]
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