From the category archives:

Networks, Knowledge and Social Media

Google+ Circles: Convos better than Broadcast

July 13, 2011

Tweet I’ve continued talking in Circles about Circles with other Circles while on Google+. I find that many are confused. They don’t know what Circles really mean. While I’m beginning to come to grips with them myself, I’m not sure I want to or can be effective using them the way they are implemented. So, this post [...]

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#Google+ Circles or TRUST and the IDENTITY CIRCLE – The Past Rehashed :)

July 11, 2011

Tweet I’ve been trying out Google+ and I like it. I like Circles and Hangouts (I’ll provide a separate post on Hangouts) the names even mean something to me. By referencing the notes below I draw one conclusion – yet to be proven re Google’s longer term intent. I’ve also added additional links worth reading [...]

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Kelly Fitzsimmons – Why Voice Matters #ecomm

June 28, 2011

Tweet The keynote presentation to kick of the second day of eComm. Relevant Voice Platforms - Kelly Fitzsimmons, HarQen. Words generally paraphrased below. Presentation was much better than my notes! Clearly need her product! “Text provides the IQ but misses the EQ” Voice is really important. How many of you are on top of your [...]

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Gripe – word of mouth is powerful – Making Complaints Count

January 17, 2011

Tweet For years I’ve been interested in crowdsourcing complaints and how P2P systems can aggregate and shift power. Today @mrblog (David Beckemeyer) introduced me to Gripe a solution that’s using “word-of-mouth power to share public complaints or cheers that get heard!” The team at Gripe has done a great job! If you look at their [...]

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iPod Touch4 and #FaceTime – This Disruption is Going to Hurt Google.

September 15, 2010

Tweet Over the weekend Andy Abramson received his new iPod Touch 4 in the mail. Apple’s New iPod touch Part One-VoIP on the iPod – VoIP Watch. What he’s yet to reveal is his experience with FaceTime – Apple’s new video call solution which I’ve written a series of posts on. We had our FaceTime [...]

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AT&T Fails A Social Media Marketing Test – The Terry Stenzel Letter Response

September 8, 2010

Tweet If you were the VP and GM of AT&T what sort of letter would you send your customers and why? As an ex-VP Marketing I would not have sent out the letter many received from Terry Stenzel at AT&T today. For me it makes a number of mistakes serving to highlight the gap between [...]

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The iPad and Granddad.

August 3, 2010

Tweet I’ve written a few posts on the user implications of the iPad and changes to behavior that I’ve observed. You can find these here. Imagine my delight to find the BMWMOA International Rally had WiFi everywhere! It was excellent, consistent and delivered at high speed. Despite there being 6109 attendees there wasn’t the pressure [...]

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How Important is FaceTime? Do You Need a FaceTime Strategy?

July 31, 2010

Tweet A month ago I circulated some blog post ideas to friends on Apple Facetime. I got some feedback that they were interesting. In the meantime I’ve continued to trace Apple’s FaceTime video solution for iPhone and contemplate the implications. Ultimately, I’m interested in the opportunities FaceTime is likely to create and present. Then what [...]

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From ‘Thought Leadership’ to ‘Upstreaming Conversations’

May 19, 2010

Tweet The phrase ‘thought leadership’ has some appeal to me. So today, I was reading an insightful post by Jim McGee, which led to some reflections and a gut reaction on why ‘thought leadership’ is finished as a marketing, management or PR label. [image to the left, from here]. Jim McGee writes that Thought Leadership risks becoming an [...]

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iPad Usablity – User Testing

May 10, 2010

Tweet No real surprises in this first “report” on iPad usability. Still it is well worth the read. I’ve found and made many of the same observations. They have a 93 page report you can download at the end. There’s some good technical jargon and it certainly supports my general contention that the “publishing” media [...]

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#ARConf and #Ecomm – Surprisingly Interrelated

May 5, 2010

Tweet Finally I’m getting to my eComm posts and notes. On the third day, AR or Augmented Reality came to eComm America2010 in the form of ARConf. I know many of the telecom crowd didn’t stick around for day three and I feel they missed out big time. Almost 12 hours long, Lee Dryburgh and team pulled together [...]

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