The Wall Street Journal gets Skype wrong. The Industry doesn’t have a consumer facing strategy. Some believe it is the End of the Phone as we know it. It is a turning point. Communications is being reframed, the consumer is key. So what’s your strategy?
In a world of increasing hyperconnectivity, how will augmented social networks impact on innovation? Is your current dogma for Radical Innovation collaborative and spiritual enough to make a meaningful transformation? How will your communities best be served — strategically and through what architecture to facilitate the change?
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