AMR Research surveyed US net users about their 2002 holiday purchases and found that 28% of their budget was spent online whereas just 4% was allotted to print catalogs
AMR finds that just 4% of net users’ holiday shopping budgets went to catalogs, which means that 20% of the retail channel’s share in 2001 went to the internet in 2002.
Overall 20% of retail spending was online in 2002.