The Desktop Phone

October 13, 2003

in Accelerating Innovation

Michael Robertson has the opinion that SIPphone will overrun Skype. I’m not so sure, and maybe it doesn’t matter. What is emerging is the looming battle for putting the phone in your desktop. Plus in all of the scenarios I’ve read so far… the one card that is never mentioned is Video.

MR “So Skype is a nice little experiment but it will get quickly run over by SIP.”

However, his comment on behaviors are more interesting. That is where the real value added opportunities are. Controlling our communications from our computers. As many note. The number is not important. What can the profile tell me? The real opportunities are cast in simple language below. There is lots more we could do and will see.

Micheal Robertson – more:

So I would love to see, from my computer, who’s on the phone. I want to see that it’s so-and-so who lives in such-and-such country. I would love my instant messenger to pop up and for me to be able to say: ‘I’m in a meeting right now, send that guy to voice mail.’ I’m not going to be able to do that from the phone handset. I need to be able to do that from some interactive, instant messaging type program. It would be great if I could see someone’s name, click ‘voice mail’ and it would send the message on to voice mail.
You’re going to see a lot of things where there are intersections between the phone, instant messaging and email.
They want to go cordless. They don’t want to be tethered. And we’re working on that. We’ll have a cheap adaptor that we’ll sell that will allow you to go to Walmart, buy a cordless phone, plug it in and use that as your SIPPPhone. That’ll be before the end of the year at about the same price point. So they want cordless. They want conferencing. They want to be able to conference two or three, primarily offices. That’s another big feature request that we get.

Internet “Bad Boy” Michael Robertson on the Future of Phones :: :: A user’s guide to the communications revolution

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