links for 2009-10-02

October 2, 2009

in general

  • "Putting a financial value on the use of social tools feels wrong. Not to mention simplistic, patronising and a gross misunderstanding of what social software is all about. I think it feels that way because social media is all about relationships, and we don’t explicitly “incentivise” (what a horrible word!) the creation and maintenance of relationships in any other context, so why would social media be different?"

{ 1 comment… read it below or add one }

Jon H. October 20, 2009 at 9:22 am

Incenting to promote and benefit from “sharing” has long been an issue in KM and learning arenas, and basically doesn’t work. People long ago figured out that their pay and performance depended upon them hoarding and using knowledge to benefit their own individual careers.

Some day, as social computing in all its guises keeps on penetrating workplaces … some day someone is going to have to address the issues of job design, job evaluation, and compensation and performance management models. The current approaches and methods were all designed in a time when there was no hint of networked collaborative activity on the scene.

That has changed.

The assumptions and methodologies that accompany how work is designed and managed (and thus the people doing the work) has not, yet, changed.

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